Customer Promise
Our Customer Promise
The customer promise is a contract between the Oak Ancestry and our customers to provide an excellent experience while using our services.
It is Oak Ancestry’s mission to provide our clients with insightful and illuminating family history reports.
We pride ourselves on professionalism, efficient service and going that extra mile to help discover more about your Irish family history. We want to help you connect with your Irish ancestry and heritage. Feel free to contact us today for more information on our services. We look forward to working with you!
Providing You with Quality Service
Oak Ancestry are highly committed to providing an excellent service to our customers. We are committed to high quality customer care and Oak Ancestry promise to deliver excellent customer services to everyone.
We do this by:
- Providing you with a high quality research service.
- Attention to detail and clarity throughout you Ancestry Research Report.
- Helping you to connect with Irish living relatives.
- Supplying you with genealogical records and a comprehensive research report regarding your Irish ancestry.
- Guiding you all the way to becoming an Irish citizen by descent.
- Ensuring you get the most from your customer experience by giving you the added option of an Irish ancestry tour itinerary (self-guided) or a bespoke guided Irish ancestry tour.